Effective Date: 03/04/2025

At Interstate Insurance Group, LLC ("we," "our," or "us"), value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, interact with our services, or communicate with us.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

• Contact Information: Such as your name, email address, phone number, and mailing address, etc.

• Insurance Information: Such as the types of insurance you’re interested in, your policy details, and coverage preferences.

• Payment Information: For billing purposes, we may collect payment details like credit card numbers or bank account information.

• Website Usage Data: This includes data collected through cookies and analytics, such as your IP address, browser type, device information, and your activity on our site.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To provide and manage your insurance policies and services.

• To communicate with you about your policy, billing, claims, and any other relevant information.

• To send promotional or marketing materials, including offers for additional insurance products (with your consent).

• To improve our website and services through user feedback and usage data.

• To comply with legal obligations and resolve any disputes.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information, including encryption, firewalls, and secure servers. However, no method of data transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your personal information with:

• Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, insurance carriers, and IT support services.

• Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request, such as a subpoena, court order, or government inquiry.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, improve site performance, and analyze usage patterns. You can manage or disable cookies through your browser settings.

6. Opt-In Consent for Communications

If you opt to receive communications from us via text message, we will send updates and notifications related to your insurance policies, promotions, and other relevant information. You can opt-out at any time by replying "STOP" to any of our text messages. For help, you can reply "HELP."

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before sharing any personal information.

8. Your Rights and Choices

You have the right to:​

• Correction: Request that we correct any inaccurate or incomplete information.

• Deletion: Request that we delete your personal information, subject to legal and contractual obligations.

• Opt-Out: You can opt out of marketing communications at any time by following the opt-out instructions included in our messages or contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Interstate Insurance Group, LLC
PO BOX 25955

Tamarac, FL 33320
Phone: 954-914-7400
Email: service@interstateig.com